Privacy Policy
Last updated: 04 January 2026

Mind Body Therapy Online ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website https://mindbodytherapyonline.com/ or contact us to enquire about or book hypnotherapy services.

This Privacy Policy is written in accordance with the UK General Data Protection Regulations (UK GDPR) and the Data Protection Act 2018, and follows best practices for Google transparency and trust requirements, particularly for health and wellbeing services.

1. Who We Are
Data Controller:
Mind Body Hypnotherapy / Mind Body Therapy Online
Clarges Street, Mayfair, London, United Kingdom
Email: Hello@mindbodytherapyonline.com
Website: https://mindbodytherapyonline.com/

Mind Body Therapy Online provides professional Clinical hypnotherapy and therapeutic wellbeing services, including online and in-person sessions in London.

2. Personal Data we Collect
We may collect and process the following types of personal data:
a) Information you provide directly
* Name
* Email address
* Telephone number
* Information submitted through contact, enquiry, or booking forms
* Information shared during initial consultations or therapy sessions

b) Special category (sensitive) data
As a clinical hypnotherapist, I process information relating to your mental health, emotional well-being, or personal circumstances relevant to therapy.

This information is:
* Collected only when necessary
* Treated as strictly confidential
* Used solely for therapeutic, administrative, or legal purposes

c) Technical and usage data
* IP address
* Browser type and device information
* Pages visited and interaction with the website
* Date and time of visits

3. How We Use Your Information
We use your personal data to:
* Respond to enquiries about hypnotherapy, psychotherapy, or wellbeing services
* Arrange and manage appointments
* Deliver hypnotherapy services
* Maintain client records
* Communicate important service information
* Improve the website, user experience, and service quality
* Comply with legal, ethical, and regulatory obligations

4. Lawful Basis for processing
We process personal data under the following lawful bases:
* Consent - Where you have given clear permission
* Contract - to provide agreed therapy services
* Legal obligation - to comply with applicable laws
* Legitimate interests - for managing enquiries, booking, and website performance, where your rights are not overridden

For special category data, processing is based on explicit consent and the provision of health and well-being support.

5. Confidentiality and Safeguarding
All clients' information is treated as confidential. Information will not be disclosed to third parties without your consent, except:
* Where required by law
* Where there is a serious risk of harm to you or others
Confidentiality practices align with professional hypnotherapy and therapeutic ethical standards.

6. Date storage and Security
We take appropriate technical and organisational measures to protect your personal data, including secure systems, access controls, and data minimisation.

Personal data is retained only for as long as necessary to fulfil therapeutic, administrative, or legal requirements.

7. Sharing Your Data
We do not sell, rent, or trade your personal data. We may share data with trusted third-party service providers (such as secure email, booking, or website hosting platforms) only where necessary and under confidentiality obligations.

8. Your Data Protection Rights
Under UK GDPR, you have the right to:
* Access your personal data
* Request correction of inaccurate or incomplete data
* Request or object to processing
* Withdraw consent at any time.
* Lodge compliant with the Information Commissioner's Office(ICO)

9. Cookies and Analytics
This website uses cookies and similar technologies to ensure proper functionality and to understand how visitors use the site. Analytics tools such as Google Analytics may be used only with your consent.
Please refer to our Cookie Policy for full details.

10. Third-Party Links
Our website may contain links to third-party websites for information or convenience. We are not responsible for the privacy practices or content of external websites.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website indicates acceptance of the updated policy.

12. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:

MindBody Therapy Online
Clarges Street, Mayfair, London, United Kingdom
Email: Hello@mindbodytherapyonline.com